I ordered 2 hats, but only received 1. Your company said it got lost at customs, but you never notified me of that. You’re supposed to be sending me the one that I didn’t get. We will see if it shows up in about 6 weeks ( that’s how long it took the other hat to get here. I like the Volcano hat; however I am not happy with the service.
Looking great in the hat!! Wow! Thank you so much for the feedback. We have been tracking your other hat and have reshipped it. Our help desk can help with more details. Look out for your tracking notifications. Can't wait to see it on you!
First of all... lets get to the shipping... IT CAME THE EXACT DAY AS PROJECTED!!! Came in a box the brim was a little curled but the hat is so sturdy that it flattened right back out!!! Now lets get to the product. THIS HAT IS AWESOME!!! It fits my head and it also has strings inside to adjust it tighter. Its a solid hat, no doubt! Its also tall. The brim is not wide I am definitely purchasing more colors!